All Systems Operational

About This Site

Welcome to the Agile status page, where you will find up to date information on our network and systems.

MDC1 Operational
MDC1 GP Cloud ? Operational
MDC1 Internet Operational
MDC1 Bio Cloud Operational
CHI1 Operational
CHI1 GP Cloud Operational
CHI1 BIO Cloud Operational
CHI1 Internet Operational
Support systems Operational
Phone Support Operational
WHMCS Ticket portal ? Operational
Customer Jira Service Desk Operational
Email Operational
Monitoring Operational
PHL Operational
PHL Internet Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MDC GIO Network Upgrade May 29, 05:00-06:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 22, 13:47 UTC
Scheduled - We will be upgrading the firmware on network switching resulting in briefly interrupted connectivity during this time.
May 22, 13:46 UTC
Past Incidents
May 28, 2020

No incidents reported today.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Resolved - This incident has been resolved.
May 21, 12:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 21:27 UTC
Investigating - Still investigating connectivity issues
May 20, 19:53 UTC
Identified - Solarwinds monitoring for the MDCBIO cloud is currently experiencing connectivity issues, we have identified the issue and are implementing a fix
May 20, 19:37 UTC
May 20, 2020
Completed - The scheduled maintenance has been completed.
May 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 20, 12:46 UTC
Scheduled - We will be performing routine maintenance to our Solarwinds monitoring server. During this time the webportal will be temporary unavailable and systems monitored by snmp may throw fails positives, we have notified all snmp users via the ticket system in addition to this notice.
May 14, 14:59 UTC
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020
Completed - The scheduled maintenance has been completed.
May 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 06:00 UTC
Scheduled - In order to resolve a current loss of redundancy fault and avoid an outage, we will be conducting emergency scheduled maintenance on the network in the MDC GP environment. Internal and external connectivity will be impacted intermittently during this scheduled window.
May 12, 21:07 UTC
May 14, 2020
Completed - The scheduled maintenance has been completed.
May 14, 14:00 UTC
Verifying - Verification is currently underway for the maintenance items.
May 14, 13:54 UTC
Update - Extending the maintenance window to 11AM ETC 15:00UTC
May 14, 13:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:01 UTC
Scheduled - We will be performing routine maintenance to our Solarwinds monitoring server. During this time the webportal will be temporary unavailable and systems monitored by snmp may throw fails positives, we have notified all snmp users via the ticket system in addition to this notice.
May 11, 12:57 UTC